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Customer Impact on Profitability: Chapter 3

Ebook Delivering Profitability, Finance, Strategy

Delivering Profitability. Chapter 3: Customer Impact on Profitability.

What impact do customers have on your business profitability? Does your business strategy focus on customers? Would you rather many customers or a smaller number of highly profitable customers?

Welcome to the third of our ongoing series on delivering profitability. This month, we are exploring the relationship between customers and profitability.

Chapter 3: Delivering Profitability Customer Impact